FAQ - IndividualsEarn 100% of the middleman's fee while you shopWhat is froggybank?
froggybank.co.uk is an online shopping community where our members can earn cashback from more than 1500 retailers. Online Shoppers spend billions a year using various websites. Most websites keep the referral commission they earn from the retailer, but we pass on 100% of middleman's fee back to our members.
You can also earn cash by referring friends, completing surveys, free trials and availing special offers.How does it work?
Earning Cashback while you shop
- Sign-up free as a member of froggybank.co.uk
- Log in to our website whenever you want to buy anything online.
- Choose from more than 1500 retailers and click on the retailer link to visit the shop.
- Your purchase will be electronically tracked and the cashback is reported in your froggybank.co.uk account.
- When the retailer pays us the commission, we pay you 100% of it as cashback. You can choose to donate a proportion of your earnings to charity, or keep all of it.
- You can also earn £2.50 for each of your friends or family members you refer to froggybank.
Where can I shop?
We partner with more than 1500 online retailers, supermarkets and service providers. You can shop with any of these retailers including Insurance Companies loads more!
Where is the money coming from?
The money comes from the retailers advertising budget. Online retailers spend billions of pounds a year on advertising. They pay referral fees to websites who refer customers to them.
Most websites keep the commission to themselves. We pay you 100% of this back to you.
What is 100% cashback?
By 100% cash back we mean that we pay the entire commission that the retailer pays to us back to you as cashback.
Who can sign-up?
Any resident in the UK, over the age of 16 can sign-up. Only one account per person is allowed and only the account holder is allowed to use their account.
How do I get started?
You can sign-up free using our sign-up page and start earning in a few seconds. Get started now
Will I pay more for using your site?
No, the retailers will not charge you anything extra because you use our links The price you pay for whatever you buy will be the same, whether you use our links to visit the shop or go to the retailer directly.
In fact, if you use a special offer or voucher code available on our website, you could even pay a less for your purchases.
Will it cost me anything?
Signing-up to froggybank is free. Since we pay 100% of the commission we get back to you, we deduct the first £5 from your cashback earnings every year as admin fee.
If you earn less than £5, you do not have to pay the difference. Your annual fee is calculated from the date of joining. If you do not earn enough in any year, no fee arrears is carried over to the next year.
We will never bill you or take money out of your bank account.Receiving cashback payments
When will I get paid?
We send out payments monthly, directly into your bank account.
Are there any minimum or maximum payment limits?
There are no minimum or maximum payment limits. You can earn as much or as little as you like.Earning cash by referring others
Can I earn money by referring friends or family?
Yes. We will pay you £2.50 for every person you refer to froggybank, when we deduct £5 from their cashback as their first years admin fee. Neither you, nor the people you refer will incur any additional costs.
How do I refer friends?
Simply go to the 'Refer a Friend' link in froggybank account and follow the easy instructions.Shopping to make a difference: Donating
How do I donate?
You can choose to donate a proportion or all of your earnings to the charity or cause of your choice. You can choose who you want to donate to and how much through your profile page.
Do I have make donations?
No, it is totally up to you what you do with your earnings, whether you donate a proportion of your cashback earnings or keep it to yourself.
How will the donations be paid?
We take care of sending payments to charities or causes you choose.
Can I change my Charity?
Yes of course, you can donate to the charity of your choice. Simply update in your profile the charity you would like to donate to. Every time you request a payment, you will be given the option of choosing your cause, how much to donate etc.Can I raise funds for a school / club / team?
If you want to raise funds, say for a club, school or any legal and worthy cause for that matter, you can sign-up free as a fundraiser. See our fundraisers information page for details.Why froggybank?
Our company own and operates more than 180 websites, partner with more than 1500 retailers and already serve hundreds of thousands of members. We pride in valuing our customers and have invested heavily in Customer Services, to provide you with industry leading cashback and customer service. See our about us page for more information on our company. In this industry, size does matter!
Since we have multiple revenue streams and income from other websites like price comparison sites, we are able to heavily subsidise the running of froggybank.
Our Unique Standards of Service
Higher Tier Payments Promise: From time to time, when our members buy a lot of products from certain retailers, we may get more commissions than usual. (The retailers can pay us a "higher tier"). If we get paid more than the advertised cashback by the retailer for your purchase we will pay you this extra amount as well.
Maintaining good standards: We are a full member of The Loyalty Association, a self-regulating, non-profit organisation in London. As a member of TLA, we have signed up to its code of conduct and subject to an annual independent auditing process.
£2.50 for referring friends: We are the only 100% cashback site in the UK offering such a referral bonus.More information
The above page only contains answers to common questions. For more detailed information, see the knowledgebase in our helpdesk.
Information for fundraisers, companies, clubs and schools
Information for Registered Charities
Information for Webmasters
For Media Information and Contacts, see our Media Centre
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